Any Issues Sending To Business Addresses?
A reader recently messaged us to ask about any potential problems shipping to a business address. Here's what he asked and we'll answer below...
I've
not experienced any issues so far sending an item to a business
address, but I've just sent an item to a large corporation and I can
imagine that it would be easy for the item not to get to the recipient -
as it certainly would be delivered to the receptionist or mail room in
the first place.
Is it possible or best to refuse to send to (some) business addresses?
Or are there generally no issues here?
Now I'll admit, I too get nervous when items go to a business or even an apartment building. You can't refuse to ship to an address just because you don't like the idea of it going to a business. Assuming this address is the one which came through on the order you must ship it there. Honestly in the grand scheme of things being shipped to a business address is actually probably in many ways safer than an item sitting on someone's porch. I would just make sure to message the buyer and give them their tracking. I know the buyer can see tracking within their eBay account but I get messaged for tracking so much it leads me to believe nobody actually checks it. I would also consider sending the buyer a message once tracking shows delivered letting them know. These few little steps will prevent the package from sitting for days and then being difficult to locate.
Personally I get a bit nervous having a package shipped to apartments as well. Why? Because I visit friends apartments and see packages just willy nilly thrown on the floor in the entrance where residents or anyone walking by can just grab it. For this reason I'll typically require a signature on apartments or businesses, at least that way at a business there's some accountability for whoever signed for the package and in the case of apartments it either won't be delivered without the person or at the very least will be left in the apartment office. If it's a high dollar item or something I'm really worried about I may even spring for Fedex.
Is it possible or best to refuse to send to (some) business addresses?
Or are there generally no issues here?
Now I'll admit, I too get nervous when items go to a business or even an apartment building. You can't refuse to ship to an address just because you don't like the idea of it going to a business. Assuming this address is the one which came through on the order you must ship it there. Honestly in the grand scheme of things being shipped to a business address is actually probably in many ways safer than an item sitting on someone's porch. I would just make sure to message the buyer and give them their tracking. I know the buyer can see tracking within their eBay account but I get messaged for tracking so much it leads me to believe nobody actually checks it. I would also consider sending the buyer a message once tracking shows delivered letting them know. These few little steps will prevent the package from sitting for days and then being difficult to locate.
Personally I get a bit nervous having a package shipped to apartments as well. Why? Because I visit friends apartments and see packages just willy nilly thrown on the floor in the entrance where residents or anyone walking by can just grab it. For this reason I'll typically require a signature on apartments or businesses, at least that way at a business there's some accountability for whoever signed for the package and in the case of apartments it either won't be delivered without the person or at the very least will be left in the apartment office. If it's a high dollar item or something I'm really worried about I may even spring for Fedex.
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